Frequently Asked Questions

We offer four core service lines: IT Consulting & Digital Transformation (AI/ML integration, cloud migration, cybersecurity), Product Engineering & Bespoke Delivery (microservices, API-first design, legacy modernization), Workforce Management & ERP Implementation (SAP, Oracle, Dynamics), and Managed Services & Support (24/7 NOC/SOC operations, infrastructure management). All services integrate governance-first methodologies with modern engineering practices.

Our unique differentiator is combining audit-grade governance frameworks (COBIT, ISO 27001, NIST) with modern engineering practices (DevSecOps, SRE, IaC). We embed compliance controls directly into delivery pipelines from day one, rather than bolting them on afterward. Our Sam Transformation Framework (STF) ensures measurable outcomes with continuous compliance monitoring and automated evidence collection.

Yes, we have expertise across all major cloud platforms including AWS, Azure, GCP, Oracle Cloud, and Alibaba Cloud. Our certified cloud architects specialize in multi-cloud and hybrid cloud strategies. We help organizations choose the right cloud platform based on their specific requirements, compliance needs, and existing infrastructure.

We support multiple compliance frameworks including COBIT 2019, ISO 27001:2022, NIST Cybersecurity Framework, GDPR, UAE NESA, and ADHICS standards. Our governance-first approach ensures compliance is built into every solution with automated evidence collection, control testing, and continuous monitoring dashboards.

We offer flexible engagement models: Discovery Workshops (timeboxed assessment and scoping), Fixed-Scope Advisory (strategic guidance with defined deliverables), Managed Transformation (product squads and delivery teams), and Outcome-Linked Contracts (results-driven incentive models). Every engagement includes governance forums, PMO reporting, and comprehensive handover artifacts.

Project timelines vary based on scope and complexity. Discovery workshops typically take 2-4 weeks. Small-scale implementations may take 3-6 months, while large enterprise transformations can span 12-24 months with phased rollouts. We use agile methodologies with 2-week sprints, ensuring regular value delivery and continuous feedback throughout the engagement.

Yes, we offer comprehensive post-implementation support including hypercare support, optimization services, enhancement development, upgrade services, and ongoing maintenance. Our managed services include 24/7 NOC/SOC operations, tiered support (L1/L2/L3), backup & disaster recovery, and SLA governance with predictable costs.

We serve enterprises across various industries including financial services, healthcare, government, manufacturing, retail, and technology. Our governance-first approach and compliance expertise make us particularly well-suited for highly regulated industries that require strict adherence to regulatory standards.

We implement Zero Trust architecture principles, comprehensive security controls, encryption at rest and in transit, and regular security assessments. Our security operations include 24/7 SOC monitoring, SIEM/SOAR platforms, vulnerability management, and incident response capabilities. We also ensure compliance with data protection regulations including GDPR and regional standards.

Absolutely. We specialize in legacy modernization using strategies like the Strangler Fig pattern, API wrappers, containerization, and cloud-native transformation. We maintain business continuity through incremental migration, parallel run strategies, and comprehensive testing. Our expertise includes .NET, Java, COBOL, and mainframe modernization.